Payment Methods

We do our best to process and ship orders within 1-2 business days (Monday-Friday except on holidays). If you have any questions about your order, please contact our friendly Customer Service and we'll be glad to help.

Please choose Free shipping (if applicable) or Standard shipping whenever possible for the least environmental impact.

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Affected by Covid-19, there will be some delay on the delivery, the current free shipping method uses the standard shipping method, DHL free shipping is not provided temporarily.

Processing Time: When the customer places an order, we need 1-3 business days to process the order.


Shipping Fee (Shipping Unite State)

Rate name Condition Shipping speed Price
Economy US$50.00 and up 5 to 8 business days Free
Economy 0lb–5lb 5 to 8 business days US$4.90 
Economy 5lb–70lb 5 to 8 business days US$19.90 
Standard 0lb–1lb 3 to 4 business days US$6.90 
Standard 1lb–5lb 3 to 4 business days US$9.90 


Shipping Fee (Shipping to other cuntries)

Rate name Condition Shipping speed Price
Economy International 6 to 18 business days US$50.00 
Express International 1 to 5 business days US$100.00 
Standard International 6 to 12 business days US$80.00 



Freight Forwarders

AKASO does not ship to Freight Forwarders under any circumstances.

For all orders placed on our US website shipping to the international locations above, your order will be shipped using UPS International from: AKASO 8550 White Fir St. Reno, NV, 89523 United States. The shipping cost varies with each shipping destination and shipping method. Duties, taxes or other fees are the responsibilities of the recipient, these fees will be due at the time of delivery. This shipping method typically takes up to a week. For shipping to APOs and FPOs, please use the regular US website. If you would like to ship to other countries not listed above or express shipping, please call customer service 1-301-670-7335, for specific country shipping charges.

Please note: Orders still ship in 1-2 business days.

  • If your order meets or exceeds the amount advertised on the website, you qualify for free shipping. Choose the FREE delivery option (up to 10 business days) at checkout or over the phone at 1-301-670-7335. This offer is valid for orders shipped to addresses in the United States and all US Territories only, not valid for international orders. The Free shipping option is not valid for AKASO Outlet stores, wetsuits, surfboards or with Pro, Team and Group Sales.
  • 2-Day Delivery to Alaska and Hawai'i may take three days. Express delivery fees to US Territories are higher than those listed above. Please call our Customer Service center at 1-301-670-7335 for shipping fees.
  • Next-Day Delivery is available only in the continental US. Next-Day Delivery to Alaska and Hawai'i may take an additional 1-2 days.
  • You must call our Customer Service center at 1-301-670-7335 to schedule Saturday Delivery. Orders for Saturday Delivery must be placed before 3PM ET. If your order absolutely, positively needs to arrive on a certain day, please call Customer Service.

Shipping Holidays

AKASO Mail Order and its carriers will not be shipping or delivering on:

  • New Year's Eve
  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving – Only Air and International packages will be delivered
  • Christmas Eve
  • Christmas Day

Additional Shipping Holidays for those with PO/APO and FPO addresses:

  • Columbus Day
  • Veterans' Day


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